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The #1 Wedding Photo & Video Sharing App

FAQs

Got a question for us? No problem. We’ve put together a list of our most frequently asked questions below. If you can’t find the answer you’re looking for, fill out this form and we will get back to you as soon as possible.

How do I get my wedding guests to download the app?

We have a number of ways to help encourage guests to download the app:

  1. You can email invite all your guests – they will receive an email with your unique 6-digit code and download links as well as instructions.
  2. You can also invite guests via a shared link. Send the link out to your guests via WhatsApp or text – it includes the download link and 6-digit code to access your event.
  3. You can download printable cards that can be placed on tables around your wedding venue. These have all the information that guests would need to download and use the app.
  4. Our photo-stream really helps get people involved and using the app.

We already have a photographer. Why do we need Scripin Weddings?

We’re not here to get in the way of, or take away from your professional photographer. What we, and your guests, are here for, is to capture the moments the photographer can’t. Those selfies with nan, your little niece disappearing under the wedding dress, Uncle Dave falling asleep during the speeches. Those are the candid shots that fill in the gaps and the ones your guests will be taking on their smartphones. The Scripin Weddings app simply helps build a bigger picture of your day and gives you even more memories to look back on.

How do I set up my Scripin Weddings app?

Click the ‘Get started’ button the homepage, set up your account and then you can start creating events. Make sure you download the app from the Apple App Store or the Google Play Store to start taking and uploading photos and videos.

How long are all my photos and videos stored for?

As long as you have an account with Scripin Weddings, all your photos and videos will be stored with us until you want to delete your account. You can download them as many times as you like. If you would like to close your account, let us know when you’re finished with it and we can sort this out for you. Alternatively you can keep it open and your images and videos will always be safe with us.

How do I contact support?

You can contact us by email (hello@scripin.com) or phone (020 3051 6784) and we aim to respond within the hour.

How do I set up my Scripin Weddings app?

Click the ‘Get started’ button the homepage, create your account and then you can start creating events. Make sure you download the app from the Apple App Store or the Google Play Store to start taking and uploading photos and videos.

How do I get my wedding guests to download the app?

We have a number of ways to help encourage guests to download the app:

  1. You can email invite all your guests – they will receive an email with your unique 6-digit code and download links as well as instructions.
  2. You can also invite guests via a shared link. Send the link out to your guests via WhatsApp or text – it includes the download link and 6-digit code to access your event.
  3. You can download printable cards that can be placed on tables around your wedding venue. These have all the information that guests would need to download and use the app.
  4. Our photo-stream really helps get people involved and using the app.

Does Scripin Weddings work on Android and iPhone?

Scripin Weddings works on Android phones with operating system 4.2 and up. It also works on iPhone’s operating system 11.0 and later (7.0).

Can you use Scripin Weddings abroad?

Scripin Weddings works anywhere in the world. When you create your personalised wedding app you decide the location of where you are getting married, ensuring your app will start at the right time.

Can I create multiple events?

Yes, you can. Once you have created your account with Scripin Weddings you can create as many events as you like – hen dos, stag dos, bridal showers, honeymoons, christenings and birthday parties. Every event you create will be added to ‘Your Events’ screen.

I have set up my event – What do I do next?

Once you have created your event, you need to invite your guests. You can invite them via the ‘Guest list’ tab of your account. You can then send them a personalised email that will have all the app’s details and the links to download the Scripin Weddings App. You can also share a link, to WhatsApp or social media, that will have the all the details to download the Scripin Weddings App and the 6-digit code.

We also have a great selection of printed products that will make it even easier for you and your guests to use the app. You can order these via the ‘Print shop’ on your account.

What if I don’t know all my wedding guest’s information?

If you haven’t sent out all your wedding invitations yet, you can always add your app’s details to that. Alternatively, the downloadable printable table cards can be put on tables around the venue with the information.

If you have guests who are unable to make it to your wedding, they can also still access the app. Simply share the link and the 6-digit code and they can join in too.

What do my guests need to do?

All your guests need to do is download your personalised wedding app from the Apple App Store or Google Play store, enter your unique 6-digit code and then start taking their photos and videos once the big day has begun.

Can I change my details on the app?

Once you have created and confirmed your event you will only be able to change the colour of the app up until the start date. If you would like to change any other details, you can get in touch with us via email: hello@scripin.com.

Can I remove a guest? If so, what happens when I remove a guest?

We offer you the ability to block and/or remove a guest. To block a guest, go to the ‘Guest list’ tab, select the guest you wish to block and press the ‘Block’ button. You also have the option to unblock and you can remove a guest by following the same instructions, except press ‘Delete’. Removing will ensure this person cannot log back into the app. Their photos and videos are still stored and won’t be deleted.

Do I need wi-fi?

No, although Wi-Fi is great for bulk uploading images, the app will work on a network connection.

How many photos and videos can be taken/uploaded on the app?

Unlimited photos and videos can be taken or uploaded to the app.

Can guests keep their own photos and videos?

Scripin Weddings gives you the option to allow your guests to keep their own photos and videos. If you want to keep your wedding totally private you can toggle that off when creating your event.

Can anyone see my wedding photos?

Depending on the privacy settings you have chosen, only guests who have been given/seen the code can have access to view the images. If you have chosen to have social media sharing on then your guests are able to share photos taken on the app to their social media accounts.

How do I download the images and videos from my wedding app?

Simply log into your Scripin Weddings account and then press the ‘Download Album’ button on your account homepage.

How do my guests save photos from the app?

As the host, you can set the sharing settings in the app. Guests can then save images by clicking the ‘Share’ option, and saving to their device. You can share to your favourite social media platforms too.

How long are all my photos and videos stored for?

As long as you have an account with Scripin Weddings, all your photos and videos will be stored with us until you want to delete your account. You can download them as many times as you like. If you would like to close your account, let us know when you’re finished with it and we can sort this out for you. Alternatively you can keep it open and your images and videos will always be safe with us.

If I delete the app will all the photos and videos still be on the app?

If you delete the app, all the photos and videos taken will still be there if you decide to re-download.

Who owns the rights to the photos and videos taken at my wedding?

The person who creates the event owns the rights to the photos and videos – see our terms and conditions for further details.

Can I delete anyone’s photos and videos?

As a customer, you can choose to report any content, which can then be deleted by logging into your account and deleting the image/video. This will remove it from the app and the slideshow. You can delete your own content in the app by pressing the bin icon, when you are viewing an image.

How to order print at home table cards?

Simply log into your account on scripinweddings.com. Click on your event. Go to the ‘Print shop’ on your home screen. Choose the product you would like to order. Alternatively, click the print icon to print at home. Once you have selected the product, and ordered it, there is a download PDF button for you to then download the template you have ordered.

Can I create my own slideshow?

Yes, you can. When you are in your account, head to the ‘Slideshow’ section and press the plus button. You will then be asked to name your Slideshow. Once that is completed you can then choose the settings you would like.

Can I edit the slideshow?

You can assign a moderator who can delete the images you don’t want to see on the slideshow either on the app or via your account on your laptop. You can also manually create slideshows and add the images only you want to appear.

How does the slideshow work?

Once you have logged into your Scripin Weddings account, head to the ‘Slideshows’ tab – this is where you can create, moderate and output either a manually managed slideshow or the auto play slideshow.

The auto-play option is what we would recommend as it automatically takes the images that have been taken on the app and puts them into a slideshow for you. To play the slideshow simply select the slideshow and then press ‘Go live’. Make sure the laptop is connected to the LCD/LED TV screen or projector via the HDMI cable.

Is there an auto play feature?

We have an awesome bit of technology that means you can plug in and play and all the photos and videos taken at your wedding can be streamed onto screens around the venue. Our bit of tech means that once 10 photos have been taken on the app a slideshow is created that will automatically top itself up with everyone’s photos and videos.

Do you provide screens as well?

We do not provide screens as part of our service. Many venues do have their own LED/LCD TV screens that can be used. If you would like to use the slideshow function, please speak to your venue to make sure they have everything set up for you.