FAQ’s

It may seem a lot to take in, but we feel our FAQ’s will answer any question’s you might have!

If you can’t find your question please click here to fill out the Form and will get back to you ASAP!

General

General

Can a member of Scripin Weddings be present at my wedding?

If you would like to discuss a member of Scripin being at your wedding, then please call 020 3051 6784

Can anyone see my wedding images?

Depending on the privacy settings you have chosen, only guests who have been given/seen the code can have access to view the images. If you have chosen to have social media sharing on then your guests are able to share photos taken on the app to their social media accounts.

Can guests keep their own photos and videos?

Scripin Weddings gives you the option to allow your guests to keep their own photos and videos. If you want to keep your Wedding totally private you can toggle that off when creating your event.

Can you use Scripin Weddings Abroad?

Scripin Weddings works anywhere in the world – when you create your personalised wedding app you decide the time zone and location of where you are getting married. Ensuring your app will start at the right time.

Can you use Scripin Weddings for multiple events?

Yes, Scripin Weddings can be used for Hen/Stag/bridal shower/honeymoons/christenings and birthday parties. You can create multiple events from 1 – 6 days.

Do we need Wi-Fi?

No, although Wi-Fi is great, it will work on a network connection.

Do you provide screens as well?

We do not provide screens as part of our service, many venues do have their own LED/LCD TV screens that can be used.

Does it work for longer than 24hrs?

You can create your event so that the app can last from 1 – 6 days from the start date of your choosing. You can also create multiple events too – so if you wanted to use Scripin Weddings at your Hen/Stag/bridal shower or even honeymoon you can.

Does Scripin Weddings work on Android and iPhone?

Scripin Weddings works on Android phones with operating system 4.2 and up. It also works on iPhone’s operating system 11.0 and later (7.0)

Does the app log you out?

Once you have logged in the app will never log you out

Free? Yes, really!

Scripin Weddings is free to use – we do not sell any data on. We believe that our Printed products are the best and most competitive around (We are partnered with a very well known printing company) and that after using the app printing with us will be an obvious choice!

How does Scripin Weddings get guests to download the app?

We have a number of ways to help get guests download the app;
1. You can email invite all your guests, they will receive an email with your unique 6-digit code and download links as well as instructions
2. You can also invite guests using mobile phone numbers. Your guests will receive a sms with the download link and 6-digit code
3. You can download printable table cards that can be placed on tables around the venue. These have all the information that guests would need to download and use the app
4. Our photo-stream really helps get people involved and using the app.

How long does my personalised app last for?

You can decide to keep your personalised app in view mode for indefinitely or just a week. It’s up to you!

How long will I have all the photos and videos taken on my Wedding day stored for me?

As long as you have an account with Scripin Weddings, all your photos and videos will be stored with us until you want to delete your account. You can download them as many times as you like.

How many photos and videos can be taken/uploaded on the app?

We have no limits on how many photos or videos that can be taken or uploaded to the app.

If I delete the app will all the photos and videos still be on the app?

If you delete the app, all the photos and videos taken will still all be there if you decide to re-download.

Is there 24hr support?

You can contact us by email/phone and we aim to respond within the hour.

We already have a photographer so why do we need Scripin Weddings?

One of the great things about Scripin Weddings is that we do not want to take away anything from your professional photographer, we want to help add memories through the photos and videos that your guests will be taking on their smartphones

What do my guests need to do?

All your guests need to do is download your personalised wedding app from the Apple App Store or Google Play store – enter your unique 6-digit code and then start taking their photos and videos once the big day has begun. It’s really that easy!

Who owns the rights to the photos and videos taken at my wedding?

The person who creates the event the right to the photos and videos – see out terms and conditions for further details

Why is this better than a hashtag or a free photo-sharing app?

Scripin Weddings means that you won’t share a hashtag with anyone else, rely on people to spell the hashtag right and ultimately you will be able to download all the photos and videos taken rather than just look at them. Our platform offers more than just photo-sharing, you can print, have a live photo-stream of what’s going on shown on screens around the venue, video sharing and having your own personalised and private wedding app.

Why should we use Scripin Weddings?

We know that smartphones have become the go to way to capture everything, and at weddings it’s no different. Scripin Weddings captures 100% of your guest’s fun and informal photos and videos taken at your wedding. Ensuring that you get the complete picture, so you don’t have to ask your guests to send them or share them after your wedding. Don’t get FOMO at your own wedding.

Scripin Weddings

Setting Up

Can I change my wedding apps details?

Once you have created and confirmed your event you will only be able to change the colour of the app up until the start date. If you would like to change any other details, you can get in touch with us via email hello@scripin.com or call us on 020 3051 6784

Can I create multiple events?

Yes, you can. Once you have created your account with Scripin Weddings you can create as many events as you like. Every event you create will be added to ‘Your Events’ screen.

Can I delete anyone’s photos and videos?

As a customer, you can choose to report any content, which can then be deleted by logging into your account and deleting the image/video. This will remove it from the app and the slideshow. You can delete your own content in the app by pressing the bin icon, when you are view an image.

Can I remove a guest?

We offer you the ability to block and or remove a guest. To block a guest, go to the guest’s section, select the guest you wish to block and press the block button. You can also unblock. You can also remove a guest by following the same instructions, except press delete. Removing will ensure this person cannot log back into the app. Their photos and videos are still stored and won’t be deleted. You can delete them your selves if you want all remnants of them gone.

Can people access the app if they are unable to make my wedding?

Yes, if you have friends and family members who are unable to attend the wedding they can log into the app if you give them your unique 6-digit access code.

How do I invite my wedding guests?

To invite your guests, make sure you are logged into your account, select the guest’s header at the top, press the add guests button and begin to add either email addresses and or mobile phone numbers.

How do I setup my wedding website?

In your confirmation email you will see the option to create your own web page. This web page is automatically populated with the relevant information about your app. You can edit/add copy if you like.

I have set up my event – what do I do next?

Once you have created your event, the next would be to invite your guests. You can invite them via the guest’s section. You can use email addresses or mobile phone numbers.

What happens when I remove a guest?

Removing will ensure this person cannot log back into the app. Their photos and videos are still stored and won’t be deleted. You can delete them your selves if you want all remnants of them gone.

What if I don’t know all my wedding guest’s information?

If you haven’t sent out all your wedding invitations yet, you can always add your apps details to that. Alternatively, the downloadable printable table cards can be put on tables around the venue with the information.

Where do I access the downloadable printable table cards?

You can access the downloadable printable table cards on your account. Simply log into your account on scripinweddings.com. Click on your event. Go to your name in the top right and at the bottom you will see ‘PDF printable download’

Will I be able to see who has been invited and signed up?

Yes, you can see all the people you have invited either by email or by sms.

Slideshow

Photo Streaming

Can I create my own slideshow?

Yes, you can – when you are in your account head to the Slideshow section and press the plus button. You will then be asked to name your Slideshow. Once that is completed you can then choose the settings you would like.

How do I make sure we don’t get any dodgy photos/videos in the slideshow?

We have a couple of ways of making sure of this – you can assign a moderator who can delete the images you don’t want to see on the slideshow either on the app or via your account on your laptop. You can also manually create slideshows and add the images only you want to appear.

How does the slideshow work?

Once you have logged into your Scripin Weddings account, head towards the Slideshows – this is where you can create, moderate and output either a manually manged Slideshow or the auto play slideshow. The auto play is what we would recommend as it automatically takes the images that have been taken on the app and puts them into a photo-stream for you. To play the slideshow simply select the slideshow and then press GO LIVE. Make sure the laptop is connected to the LCD/LED TV screen or projector via the HDMI cable.

Is there an auto play feature?

We have an awesome bit of technology that means you can plug in and play and all the photos and videos taken at your wedding can be streamed onto screens around the venue. Our bit of tech means that once 10 photos have been taken on the app a Slideshow is created that will automatically top itself up with everyone’s photos and videos.

What do I need to set up the slideshow?

To setup the slideshow you will need a laptop, an HDMI called and a LED/LCD TV screen or a projector. For setup details see this PDF